Koolwired Solutions offers On-Call Response computer network IT services for clients that have an unplanned need for IT services. These services could range from emergency issues to general consulting services that do not fall under a routine maintenance agreement but on an as-needed basis.

On-Call computer services benefit the business owner who may not have a full time IT staff or simply does not have the need for an IT budget.

On-Call Response Services can include but are not limited to the following:

• Emergency computer or server side issues
• Server side diagnostics and troubleshooting
• Client workstation diagnostics and troubleshooting
• Network diagnostics and troubleshooting
• Internet access and connectivity diagnostics and troubleshooting
• Network administration
• End User computer training
• Support coverage when IT staff is on vacation or training
• Eliminating virus or spyware outbreaks
• New computer setup, configuration, and upgrades
• Computer Moves, adds or changes within the workplace
• Technology and product advice and recommendations

Contact our office today at 713-868-2625 or via email at sales@koolwired.com so we can discuss your potential needs or issues